Help
Help. Use Zerkalo-Pro with a compatible client for your operating system. The guide walks you through installation and subscription import.
What are the subscription options?
Learn more →How does the trial work?
Learn more →Can I pay on the website?
Learn more →Does renewal replace my key?
Learn more →Will every website work?
Learn more →Where can I get help?
Learn more →Sign in and complete your profile
Use Telegram or an available email-code option and locate your existing subscription.
Learn more →Update the client and subscription safely
Refresh software and connection entries while preserving a working way back.
Learn more →Why your external IP did not change
Check the active profile, routing rules and the application used for the test.
Learn more →Android: Secure connection stops in the background
Check Secure connection permission, battery restrictions and network changes one step at a time.
Learn more →iPhone and iPad: permission and Secure connection conflicts
Check the iOS configuration while preserving subscriptions and device settings.
Learn more →Slow connection: useful measurements
Gather comparable results and useful support details instead of changing settings randomly.
Learn more →Kill switch: test blocking after a disconnect
Understand client and OS limits and check for direct access when the tunnel fails.
Learn more →How to change the IP a website sees
Verify the Secure connection route and understand the limits of protection against tracking.
Learn more →Get connected — Zerkalo-Pro
Use an encrypted connection on your phone and computer for work, study and everyday tasks. Find your subscription, setup guides and support in one place.